Our Guarantees
We believe all our customers should benefit from a comprehensive range of guarantees
Trust Heart Internet to lead the industry with the best service available.
30-Day Money-Back Guarantee
Not happy with the service? Can't get going with the product? We would be surprised, as we have the most advanced hosting platform in the world, but if you are unhappy then we offer a no-fuss money-back guarantee. Please note that this excludes the cost of any domain names you have purchased, which you will still own.
Customer Charter
Our customer charter sets out how we want to deal with our customers, covering points including communications, billing, privacy & security and making complaints.
• Read our customer charter now.
Price Freeze Guarantee
The price at which you sign up is the price you pay for the duration of your account with Heart Internet - we guarantee you will never pay any more.
Cancel Anytime
No contracts to sign and no minimum terms, simply contact customer services if you wish to cancel your account. Please note that pro-rata refunds are not given for yearly hosting accounts that are cancelled midway through the year.
Reseller Products
- Web Hosting Reseller
- Domain Names Reseller
- Exchange Hosting Reseller
- SSL Certificates
- Dedicated Servers Reseller
- Heart Internet Reviews
- Competitor Comparison
Web Hosting Features
- Reseller Features
- HostPay
- iPhone Control Panel
- Reseller API
- eXtend 2.0 Control Panel
- Serif WebPlus X4 Free
- Free Website Builder
- Search Engine Submission
- Virus Protection
- Google Adwords
- Microsoft adCenter
- Free SitePoint book
- Questions & Answers
