Posts Tagged ‘HostPay’

New Video Tutorial: Customising HostPay – Part 1

New Video Tutorial: Customising HostPay – Part 1

Posted by Ben on July 15th, 2010

Over the past few months we have been inundated with requests to create a series of videos on how you can customise the look and feel of a HostPay template.

Well, the wait is finally over! You spoke and we listened! Fresh from the Video production studio (Well, me and my laptop) is the first in a series of step-by-step video demonstrations taking you through the process of customising your HostPay template.

The first video from this series is giving you an overview of changing your HostPay templates, swapping in your company logo, CSS tips plus a brief explanation on transferring and editing files.

All the videos can be found within the video section of your customer control panel or alternatively you can check out our YouTube channel (Make sure you subscribe to be the first to know about new video releases).

Remember, you need to have HostPay installed before you can follow this tutorial, luckily we have a demonstration on that as well! – Check that out here.

In the next installment of this video series, you can expect to get into much more detail about changing background, link and text colours and also creating new pages. Part 2 will be coming soon!

Customising HostPay: Part 1

Any questions or feedback please leave them in the comments box below!

Cheers :)

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Name:Ben Scott
About:As Senior Web Designer, Ben oversees all of Heart Internet's design, usability, SEO and conversion optimisation. Since joining the team in 2009, Ben has redesigned the Heart Internet website as well as the newsletters, HostPay templates, control panel and much more.

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Resellers: You can now sell dedicated servers through HostPay

Resellers: You can now sell dedicated servers through HostPay

Posted by Matthew on March 16th, 2010

As good as shared web hosting is there comes a time when a fast growing website needs its own stand alone resources and a more flexible solution. If you are one of our resellers you can now offer the power of dedicated servers to your customers (and attract bigger sites) by selling and managing dedicated servers directly through HostPay. As well as dedicated servers you can also cross-sell server backups and cPanel Manager as extras. Dedicated servers allow you to attract larger clients, up sell fast growing clients, increase ARPU, decrease churn and expand your product portfolio.

Features include:

  • Linux or Windows OS
  • Dual Core or Quad Core processors
  • Monthly or annual contracts
  • Dell & Intel technology
  • Unlimited bandwidth
  • Your own IP address (x2)
  • Full root access
  • Remote server reboot

There are no minimum monthly commitments expected from you and if you don’t sell a dedicated server you don’t pay for anything. They are essentially pay as you go!

Getting started
This feature has been set as ‘off’ by default, if you would like to turn it on and start selling dedicated servers through HostPay, simply log in to your Reseller Control Centre and within HostPay click on the new icon ‘Dedicated Server Products’. Click the check box to turn it on.

Once you have activated selling dedicated servers within HostPay, you will be shown all the dedicated server products you can sell (along with cPanel and server backups) plus set the prices you want to charge.

Because of the costs involved and to help you prevent fraud, servers are not automatically setup when ordered. If a customer places an order for a dedicated server you will receive a message when you login to your control panel which will contain a special link to process the order.  Once the dedicated server order has been processed your customer can manage their dedicated server via an automatic login link to the Dedicated Server control panel, found in their HostPay end user control panel. Your customers will be able to remotely reboot their machine and view bandwidth graphs in HostPay.

What is HostPay?
HostPay is a highly customisable shopping cart 100% free for all Heart Internet Resellers. It allows you to sell web hosting, domains, dedicated servers and add-on products to end users through your website, as well as registering and transferring domains; activating web hosting packages in real time and selling a range of add-on products. Read more about HostPay.

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Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.

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New! 2 Stylish HostPay Templates Released

New! 2 Stylish HostPay Templates Released

Posted by Ben on February 24th, 2010

Fresh from the creative depths of our web design workshop has emerged a pair of brand new HostPay templates. These templates have taken on a different look from our previous releases as to give our customers a greater choice when selecting a style for their web hosting company.

Both templates have adapted characteristics of modern looking web 2.0 sites you may find online, this breaks away from the more traditional style of design web hosting companies have used over the years and gives you something that’s completely different, but still conveys the right message. Each templates homepage caters for a large promotional pitch at the top, this can be changed to anything you desire, we’ve also added a sprinkle of jQuery magic to one of the templates, to create a slideshow effect that dynamically rotates various messages. We’ve taken the time to include a couple of blank message templates which you can change accordingly using your favorite graphics package (Mines Fireworks!) or use it as a basis to create your own! As usual the templates are built with XHTML/CSS and are fully W3C standards compliant. :)

We hope you enjoy these new-look templates and would certainly love to hear what you think about them!

Screenshots below:

Template 1:

Template 2:
HostPay Template

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Name:Ben Scott
About:As Senior Web Designer, Ben oversees all of Heart Internet's design, usability, SEO and conversion optimisation. Since joining the team in 2009, Ben has redesigned the Heart Internet website as well as the newsletters, HostPay templates, control panel and much more.

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PayPal Website Payments Pro now available in HostPay

PayPal Website Payments Pro now available in HostPay

Posted by Matthew on February 16th, 2010

We are pleased to announce that all Heart Internet resellers can now use PayPal Pro to take payment on their website. PayPal Pro allows you to accept payment directly on your website or by phone, fax and mail. Customers can pay you with all major debit and credit cards without having to leave your website as well as use their PayPal balance and activate bank transfers.

To get started log in to your HostPay control panel and click on ‘Payment Gateways’. From here you can input all your details and styling information to activate PayPal Pro. Before starting we would recommend you read our payment gateway set up guides which will help you get up and running as quickly as possible.

This follows the recently added Customer support ticket system in HostPay and Exclusive monthly contract dedicated servers for resellers.

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Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.

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Customer ticketing system added to HostPay

Customer ticketing system added to HostPay

Posted by Jonathan on February 4th, 2010

One of the most requested features we have had from our resellers has been for a customer support ticketing system built directly within HostPay. We are pleased to announce this functionality has now been added to all HostPay accounts and it is completely free!

The new system allows you to manage many customers quickly and ensures that you are only dealing with a genuine customer. Continue reading to find out more and how to activate the ticket system for your customers.

HostPay control panel
The system is so easy to set up and manage we are really proud of it. I might sound like Steve Jobs here but it’s pretty awesome…

Activate the ticket system
To activate the ticketing system log in to your Reseller Control Centre > HostPay > “Customer Control Panel” and scroll down to “Contact support”. You will see a new option has been added called “HostPay Ticket System”. Click on the radio button and you are done!

Admin and replying to tickets
You can either click on the link displayed in the activation box to take you to the ticketing admin area or go directly from the HostPay control panel front page where we have added a new icon called ‘Support Ticket System’. From here you will manage all your customer tickets including the ability to view all your tickets, reply to any new or open tickets, assign a ticket to another operator, close a ticket and search tickets by operator, customer name, ticket status or type in keywords. When customers raise a ticket you will be emailed to let you know that it is there.

Your customers control panel
Your customers can now raise tickets directly from within their control panel.

Once you have activated the ticket system within your own HostPay control panel, by default clicking on “Contact support” will take your customer to their ticket summary page where they can view their ticket history, reply to any updated you have given them or close the ticket themselves.

From here they can also raise a new ticket…

Your feedback
We are always looking for new ways to make our products even better and thanks to all your feedback we have created this ticketing system. If you have any other ideas or suggestions you would like to see added to your reseller hosting let us know through the feedback form in your control panel. We read every single one and we have literally already acted on thousands of them over the years.

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Name:Jonathan Brealey
About:As a Director and Co-founder of Heart Internet, Jonathan developed the company based around innovative features, user-friendly functionality and excellent customer support. Jonathan has been a key player in shaping the UK web hosting industry since 1997, having co-founded WebFusion with Tim Beresford.

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Tutorial: Creating a Gradient background with a Transparent Logo

Tutorial: Creating a Gradient background with a Transparent Logo

Posted by Ben on November 18th, 2009
New – Free Premium HostPay Template Released

New – Free Premium HostPay Template Released

Posted by Ben on November 17th, 2009

It’s my pleasure to announce the release of our 3rd Premium style HostPay template. This web 2.0 style hosting template comes in four different colour variations: blue, red, green and grey and is available to all our Reseller hosting customers completely free of charge. Following on from the theme of our previous templates it’s CSS based, XHTML/W3C standards compliant and extremely easy to modify and adapt to your own brand, we’ve made everything as highly configurable as possible only using images where needed.

You’ll notice it’s very text heavy, not only will this benefit you from a search engine optimisation point of view but it also allows you to modify this to your own requirements very quickly (Plus it loads extremely fast!). We’ve added some fancy effects like rounded corners and text shadows for all the Firefox/Safari/Chrome users out there! Don’t worry it will still look great in Internet Explorer! :)

Feel free to leave your comments on this new template set. (Don’t forget to send us a link if you use this template for your own hosting company, we’d love to see it in action!)

Screenshots below:

HostPay Home Screenshot

HostPay CP Screenshot

To apply this new template design please login to your customer control panel.

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Name:Ben Scott
About:As Senior Web Designer, Ben oversees all of Heart Internet's design, usability, SEO and conversion optimisation. Since joining the team in 2009, Ben has redesigned the Heart Internet website as well as the newsletters, HostPay templates, control panel and much more.

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New "Premium" HostPay Template Launched

New "Premium" HostPay Template Launched

Posted by Ben on August 6th, 2009

It’s my pleasure to announce the launch of our new “Premium” HostPay Template, which is available for free to all our Reseller Hosting customers. This sleek new template comes bundled with all the necessary imagery and text placeholders which you can tailor for your own needs. It’s CSS driven so you’ll be able to change the look and feel with minimum effort, plus it’s fully standards compliant and passes the W3C validation test! :) – You will also get the added benefit of rounded corners within Firefox & Safari browsers.

We know creating a HostPay template can be a lengthy process, whether it’s building something yourself or hiring a separate development company. So we wanted to produce a template that we feel can be used almost instantly from the moment it’s installed, allowing you less time to develop and more time to sell!

You’ll find this new template is now available within your Heart Internet customer control panel and can be installed in a matter of clicks!

Check out the screenshots below of the new template.

hp_prem_screenshot

HostPay is free to all our Reseller Hosting Customers – to view or install the new themes simply;-

1. Login in to your control panel.
2. Visit https://customer.heartinternet.co.uk/manage/reseller-shop-templates.cgi
3. Select the Theme you wish to have.
4. Click “Save Changes”.
5. Navigate to your HostPay installation to see the new theme.

Please let us know what you think of the new template. :D

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Name:Ben Scott
About:As Senior Web Designer, Ben oversees all of Heart Internet's design, usability, SEO and conversion optimisation. Since joining the team in 2009, Ben has redesigned the Heart Internet website as well as the newsletters, HostPay templates, control panel and much more.

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HostPay Newsfeed

HostPay Newsfeed

Posted by Jonathan on February 29th, 2008

Do you use HostPay at all? HostPay is our domain name and web hosting shopping cart that is included with the Reseller Professional package.

I just wanted to remind you that if you do, then there is a separate newsfeed of updates we make to HostPay. You can view the newsfeed by logging into the Reseller Control Centre, clicking HostPay and then scrolling down the page to the newsfeed section.

There have been 4 updates this week including:

 - Renewal Manager
 - Hosting Packages
 - Delete Shopping Baskets
 - Google Acceptance Logo

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Name:Jonathan Brealey
About:As a Director and Co-founder of Heart Internet, Jonathan developed the company based around innovative features, user-friendly functionality and excellent customer support. Jonathan has been a key player in shaping the UK web hosting industry since 1997, having co-founded WebFusion with Tim Beresford.

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