Posts Tagged ‘Heart Internet’

Unlimited reseller hosting means no hidden costs and no artificial limits

Tuesday, February 23rd, 2010

We recently addressed the issue of what we mean by unlimited web hosting here at Heart Internet with regards to the technical elements of web hosting (e.g. web space, bandwidth etc) but it can just as easily be used to describe the unlimited possibilities of our reseller hosting.

No limits on how many websites you can host
We don’t place any artificial limits on how many websites you can host. 1, 10, 100, 1,000 or 10,000, if you can attract them, you can host them on our servers!

No limits on how customisable you want it to be
Every aspect of your reseller hosting is fully customisable with no extra fees required to make it so. If you can think of it you can brand it.

No limits on adding more features
We want you to be a success and the best way to do that is untie your hands and let you sell without fear of being charged more for doing well!

The price we charge per month (£29.99) or per year (£299.99) is the only fee we will want from you for your reseller hosting. There are no hidden fees or extras to unlock features that are an essential part of reselling hosting. We won’t charge you to give your customers a control panel, to re-brand the webmail or offer graphical stats and we won’t give you a basic package (e.g. 5 MySQL free) and then ask you to pay for more afterwards.

No limits on what you can sell
We don’t charge you an extra monthly fee for the ability to resell domain names or dedicated servers; you just pay the cost of the domain or server itself. This means that if for any reason you don’t sell any over a time period you don’t have to pay us anything.

If you are new to Heart Internet check out our reseller comparison table to see how we hold up against other web hosting resellers.

What does Unlimited hosting mean at Heart Internet?

Friday, February 12th, 2010

A lot of web hosting companies, including ourselves, make bold claims about offering unlimited web hosting features such as unlimited web space, unlimited bandwidth, unlimited databases etc. We see a lot of discussion on forums about what this actually means and questioning how anything can really be unlimited when no one (not even Google or Microsoft) can have an unlimited number of servers to draw power from.

What we mean by unlimited is that we have so many resources at our disposal and we have invested so much money in to our infrastructure that our customers never have to worry about hitting a limit because the allowance available is so large it won’t ever be stretched to breaking point.

Unlike other web hosts our business model is not based around running servers at capacity to wring every last cent out of the bottom line. Why? Because this ignores the unpredictable nature of internet usage. If one customer has a sudden and dramatic spike in traffic it could bring the entire shared server down, affecting hundreds of other customers. We just don’t think it’s worth the risk.

With this in mind, we build in extra capacity in to a server and don’t allow any server to get even near maximum capacity so that no customer can drain a server’s performance levels. The same goes for bandwidth, database servers and mail servers.

Renew cancelled domain names

Monday, January 11th, 2010

Forgetting to renew a domain name or not updating payment details happens to the best of us; even large businesses have had a few days of panic after failing to renew their domain name (e.g. London toy store Hamleys’ failure to renew hamleys.com) or you may change your mind once the cancellation period has started.

In the event this happens to you, or if you are a reseller, one of your customers, all is not lost! In the renewals section of the Heart Internet Customer Control Panel you can now renew domain names that have been set to cancel or have not been automatically renewed due to a failed payment.

The section is called “Cancelled Domain Names” and is at the bottom of the page. Cancelled domains will appear in here for 28 days, the customer can click for the domain to be moved back into the main renewals list where they can either renew it now or let it be auto renewed on the next try.

Still lots of prizes to be won with our advent calendar

Monday, December 7th, 2009

We have already given away £1,000’s worth of prizes and there’s still plenty more to be won. Click here to go to our home page and then click on the ““Christmas giveaway” tab at the top of the home page to play.

You could win:

  • Amazon vouchers
  • Serif vouchers
  • Free domain names
  • iTunes vouchers
  • Half pricing web hosting
  • £1 reseller hosting
  • Free domain privacy
  • & more…

Don’t forget, you can come back to try again the next day, so make sure you have another go tomorrow too! Win prizes

The Heart Internet blog's year in numbers

Wednesday, December 2nd, 2009

2009 has been a great year for the Heart Internet blog. Our reader numbers have grown month on month and we have put together some great articles and interviews to help with your website. Below are the blog’s stats from 2009. The data below is taken from the 1st January to 30th November 2009.

Top 10 most read posts this year:

Below are the top 10 most read blog posts this year…

  1. Photo shoot with Suzi Perry
  2. Brand new HostPay templates
  3. 5 great open source graphic and web design alternatives
  4. Top 40 list of lists
  5. 45 search engine pay per click tips
  6. Create your own social network with Heart Internet
  7. Design our new magazine advert: The winners!
  8. Interview with freelance web designer Evie Milo
  9. Create a drop shadow effect for your website using CSS (from 2008!)
  10. Interview with SEO expert Frank Paul

Each month’s most read blog post

(more…)

Heart Internet Christmas Calendar: Over £10,000 prizes to be won!

Tuesday, December 1st, 2009

Christmas is around the corner and it’s time to get out the advent calendars and start the count down! Opening a door to get your chocolate is great, but so are free prizes so join us countdown to Christmas by opening a door on our advent calendar every day for your chance to win iTunes vouchers, Amazon vouchers, Serif Software vouchers, free hosting, free domain names and more!

Christmas calendar

Click on the “Christmas giveaway” tab at the top of the home page to play. You get one go per day, but you can come back the next day (and the next) to open the next door and see if you win. If you are one of our lucky winners follow the instructions to claim your prize. Click here to Win prizes and here to read the terms & conditions

Heart Internet Email upgrade

Monday, November 30th, 2009

We have now increased your Heart Internet mailbox quotas (for pop3 and IMAP) to 400MB! In just a few short months we have gone from 100MB to 250MB and now up to 400MB.

We want to make sure all Heart Internet customers can continue to manage their large attachments without having to constantly worry about deleting old emails. As someone who never likes to delete an Email, 400MB is great news!

Web host Standard mail box limit
Heart Internet 400MB
Fasthosts 20MB
WebFusion 100MB

Log in to your Customer Control Panel to manage your Heart Internet Email mail box

Heart Internet is 7th fastest technology company in Europe, Middle East & Africa!

Wednesday, November 25th, 2009

Yesterday at an awards ceremony in London (which we went to and took this picture), Deloitte announced the 2009 Technology Fast 500 for EMEA (Europe, Middle East and Africa), the annual ranking of the fastest growing public and private technology, media, telecommunications, life sciences and green technology companies from 26 countries in EMEA, and Heart Internet was named the 7th fastest growing!

deloitte-award

We already knew we were the fastest growing internet company in the UK but being so high up across the entire EMEA is more fantastic news.

We could not have done this without our customers support, a big thank you to everyone from Heart Internet. Remember we are always looking to improve our service to you so if you have an idea or suggestion why not send it to us through our feedback form?

Photo Shoot with Suzi Perry

Tuesday, July 14th, 2009

We had the pleasure to spend the afternoon with technology expert Suzi Perry for an exclusive Heart Internet photo shoot.

This shoot was set-up specifically for Heart Internet allowing us creative freedom to work with Suzi and take some fantastic shots that we knew would work really well for the website and other promotional material.

Despite shooting on the hottest day of the year (and boy, did everyone feel it!) Suzi was an absolute pleasure to work with and never reluctant to join in with our conversations about gadget’s, gizmo’s and Twitter! Suzi and everyone at Heart Internet couldn’t be more happier with the results from the day, look out for the pictures appearing on our website soon!

We’ve included a small selection of pictures from the shoot below:

suzi_post

suzi_hi_team

PC PRO Awards 2008

Thursday, May 22nd, 2008

PC Pro’s Awards are the most comprehensive guide to customer support and product reliability in the UK, but they need YOUR feedback to decide who wins.

Not only will you have your say, you’ll also be automatically entered into a prize draw to win some fantastic prizes – worth over £3,000.

Last year Heart Internet came second, just missing out on the top spot!

To vote click here.