Your graph shows the number of accounts you’ve added and removed for each month.

The table shows the breakdown of hosting packages in numerical form.

View your report

To access your report, simply click here or log into your control panel and go to the Reseller Control Centre to find the ‘Accounts Added and Removed Report’:

Enjoy!

Name:Jenni Brown

About:Jenni is Heart Internet's SEO & Social Media Marketing Executive. Responsible for blogging, SEO and Heart Internet's Twitter and Facebook engagement, Jenni is a social network enthusiast and has been blogging for a decade.

Posts by Jennifer (99)

With six fantastic finalists, it was impossible to guess who the eventual winner would be, but at the close of the competition it was…

TEELC.com! The Tribute Entertainment Everyone Loves Company is one of our more unusual winners, promoting fantastic tribute acts for artists such as Katy Perry, Adele and many more. The cartoon-style homepage and overall clean look makes it memorable and very user-friendly. Congratulations!

Our second and third place winners for January were David Roberts Photography and Skip Hire respectively. Both sites are well worth checking out!

Nominations for February’s contest are now open!

Got a website hosted with Heart Internet? Then you can enter it (or a client’s site) for our next Website of the Month competition. Simply email the URL(s) to wotm[at]heartinternet.co.uk before midnight on the 6th February.

Please note that if you’ve submitted your website before and you didn’t make it to the final six, your website will be put forward into the nominations pool automatically so there’s no need to email us again – we still have your entry.

Check out the terms and conditions or find out more about the prizes.

Name:Jenni Brown

About:Jenni is Heart Internet's SEO & Social Media Marketing Executive. Responsible for blogging, SEO and Heart Internet's Twitter and Facebook engagement, Jenni is a social network enthusiast and has been blogging for a decade.

Posts by Jennifer (99)

40% off .tv, .tel and .mobi domain names

Get 40% off your .tv, .tel and .mobi domain names for one week only with our limited-time special offer code. Find out more by heading to our Weekly Deals page.

Why buy a .tv, .tel or mobi domain name?

• A .mobi domain is ideal for creating an easily accessible mobile version of your website for business cards and phone/tablet users.

• .tv domain fantastic for creating your own video portal, developing a review website about your favourite programmes, or building a news and rumours site about the shows and actors you love.

• A .tel domain works as a virtual contact card so visitors can see the key details of your business quickly and easily via a single page. Check out ours: HeartInternet.tel

This offer expires on Sunday 5th February, so order now with this offer code to avoid missing out.

99p .EU domain names

Buy your .eu for just 99p! Our usual price of £8.49 is still competitive, but now you can save even more by buying your .eu domain name for just 99p for the first year. Even if you’re not strictly targeting a European audience, a .eu is still a great buy and can be used in a variety of different ways.

Advantages of .EU Domain Names

• Protect your brand – don’t let anyone else imitate your business or potentially harm it.

• Position your company in the global market – let other countries know you operate further than the UK.

• Use it as a centralised hub for a network of sites – great if you have partners or sister companies based in other European countries.

• Lots of names still available – find yours today!

45% discount on .CO domain names

Previously £17.99 per year, our .co domain names are currently just £9.99 for a limited time only! If you’ve been thinking about buying a .co to protect your business name or as an exact match domain, now’s the time to do it. There are plenty of reasons to buy .co, and our pricing is the UK’s lowest.

Benefits of .CO Domain Names

• Search engines allow you to target .co domain names to the country of your choice, so wherever your target audience is based, you can reach them.

• .co is frequently associated with ‘company’, so a .co domain name looks professional and suits a wide range of industries.

• Typo traffic – your chance to get the mistypes from the .com domain name. A .co is essential for protecting your brand against competitors and squatters.

• It’s a short extension perfect for creating your own URL shortener for social media (free with bit.ly), business cards, presentations and much more.

• Plenty of names which are unavailable in other extensions are still available in .co, so start your search now.

Name:Ben Scott

About:As Senior Web Designer, Ben oversees all of Heart Internet's design, usability, SEO and conversion optimisation. Since joining the team in 2009, Ben has redesigned the Heart Internet website as well as the newsletters, HostPay templates, control panel and much more.

Posts by Ben (92)

What’s new

Joomla 2.5 is a significant release and there are plenty of new features and improvements across the platform.

Highlights include:

• Enhanced developer framework for easier third party themes and plugins
• Improved ‘Smart Search’ website search
• Enhanced offline/maintenance mode
• CAPTCHAs for user registration
• Mobile enhancements
• User notes functionality
• Subcategory filtering
• Custom menu usability changes
• Updated MooTools compatibility.

To find out more about the new features (with detailed explanations of the changes), go here.

How to install

If you’re a Home Pro or Business Pro web hosting customer, simply log into eXtend and scroll down to the Joomla 2.5 icon to install via our one-click installer.

If you’re a reseller hosting customer, you’ll need to activate it for your hosting packages first by logging into the Reseller Control Centre and clicking ‘Configure Hosting Packages’. Once you’ve selected a package to edit, scroll down and check the ‘Joomla’ box. Then save your changes by clicking ‘Edit Package’.

Enjoy Joomla 2.5!

Name:Jenni Brown

About:Jenni is Heart Internet's SEO & Social Media Marketing Executive. Responsible for blogging, SEO and Heart Internet's Twitter and Facebook engagement, Jenni is a social network enthusiast and has been blogging for a decade.

Posts by Jennifer (99)

Social media for business falls into two main streams: active and passive. Many businesses take on an active role in the form of sharing content and starting conversations with people in the same way networking is done on a personal level. However, there are plenty of businesses who use automated tweets, or are silent altogether and simply have an account just to protect their brand. There are good reasons for taking either approach, particularly if you’re pushed for time or you’re not convinced social media has much benefit in your area. Ultimately, there’s no point actively taking on social media if your time is better spent elsewhere, particularly if you’re a small business.

Passive Social Media

So, what are your options? Even if you decide not to tweet, post or share yourself, you can set up Google Alerts and Twilert to help you find out what people are saying about your brand. These tools will ensure you’re notified when people mention your business on Twitter and just about anywhere else on the internet.

If you want to go a step further, you can set up HootSuite or TweetDeck and set up columns for keywords for your business. Every time someone posts a tweet containing a key word or phrase (for example ‘need travel insurance’), you can be there to tweet them. Bear in mind that people don’t like the hard sell, so be careful how you position your tweets and what you say. Spending your time responding to people rather than initiating discussion yourself is also a form of passive social media, but if you have people tweeting @ you on a regular basis, it’s probably time to get more active.

Advantages of passive social media
• You can keep an eye on what people are saying about you and what’s happening in your industry.
• It requires very little time – usually in the region of a few minutes a week.
• You still have some form of social media presence, which is a trust signal to search engines and potential customers that you’re a real business.

Disadvantages of passive social media
• It’s easy to miss out on potential customers and sales.
• It’s harder to get followers – particularly targeted ones – naturally.
• People are less inclined to communicate with you.
• If you aren’t careful, your accounts may look abandoned or obviously automated.

If you’re looking to test the waters with social media, start with Twitter first. From there you can think about adding a Facebook page and something that lends itself well to your business (for example a Flickr account, YouTube channel or Pinterest account, depending on what makes sense for your business). If you’re signing up for a channel, try to use it in some way. Don’t feel pressured to have a presence on a network just because other people do, particularly if you don’t see a reason for it.

Active Social Media

If you want to try out a more active approach to social media, then you can make it work if you put the time and effort in. It’s more of a challenge with niches that don’t naturally lend themselves to social interaction, but that doesn’t mean you shouldn’t do it.

There are two main common concerns associated with active social media 1) the amount of time it takes (especially compared to return on interest) and 2) finding things to tweet about. There’s a third issue tied into these which is increasing your follower count, but this will happen naturally over time and should be of less concern.

Advantages of active social media
• It’s easier to reach a much bigger audience.
• You can close sales by communicating effectively and answering questions.
• It shows you’re a real business.
• It’s easier to build up a natural, targeted following.

Disadvantages of active social media
• You can’t be there 24/7 and people are more likely to expect fast replies.
• It requires a considerable investment of time, and may not be the best use of your time.
• Thinking of things to talk about is an ongoing process which might not be sustainable.
• It’s not necessarily a form of direct sales.

Below we’ve listed some tips for making the most out of an active social media strategy:

Save time
Schedule tweets/posts in advance and set yourself targets in terms of time and number of messages. It’s easy to get locked into a social media cycle and spend more time than you intended.

Plan ahead
Have a rough list of ideas of things to talk about and websites or articles that your followers are likely to find useful. If you’re a dentist, link to helpful articles about looking after your teeth or create your own content to share. Plan contests in advance rather than doing spur of the moment giveaways so you get a chance to refine the concept and work out how to track entries.

Be creative
Remember you don’t have to talk directly about your business, and often social media works best when you don’t. Talk about something related to what you do, so for example if you have a hair loss solution, tweet information about looking after your hair in the form or tips or useful articles. Avoid tweeting the same thing as people looking at your feed will be bored by the repetition. Anonymous case studies and testimonials (written up in the form of blog entries or website pages which you can share) can be useful if you’re in an area people don’t like to talk about.

Make clear links
Don’t make people have to work to track you down on social networks. Make sure you have obvious links on your website to your social profiles, and vice versa. If you have any old or abandoned accounts or names, make sure you either close them or post links to your new profiles.

Get people talking about you
For a short burst of activity, set up a contest where entrants share and retweet to spread the word about your business. This is also good for increasing your follower count. A good long term strategy is to set up a refer a friend/affiliate programme with links that can be easily shared via tweets. If you don’t want to mess around with code, simply ask people to use a specific hashtag or directly mention you on Twitter so you can track interest and referrals. Thank people who share your services and reward successful referrals with discounts or vouchers.

Network
Make partnerships in related fields and use them to develop deals, giveaways and joint promotions. For example, people may not be particularly interested in office furniture, but partnering with a company that offers desk toys and gadgets can help you build up interest in your own business.

Have you tested the waters with social media? What approach are you taking and why?

(The social media icons used in this blog post can be downloaded here).

Name:Jenni Brown

About:Jenni is Heart Internet's SEO & Social Media Marketing Executive. Responsible for blogging, SEO and Heart Internet's Twitter and Facebook engagement, Jenni is a social network enthusiast and has been blogging for a decade.

Posts by Jennifer (99)

• .uk domains (e.g. .co.uk, .org.uk) can be transferred in for free. When it’s time to renew, you’ll pay just £5.58.

• .com, .net, .org, .info, .name, .biz transfers cost £5, and include a year’s registration added to your domain name for free.

• Other extensions – please see our domain transfer page for details.

When you transfer your domains to Heart Internet, you can take advantage of all these services and features absolutely free:

• Web forwarding
• Unlimited email forwarding (including catch-all email forwarding)
• Free Nominet tag change (applicable to .uk domains)
• Feature-rich webmail
• Full DNS management
• 24/7 UK support
• And more!

If you have accounts with multiple registrars, moving your domains to a Heart Internet account means you can conveniently manage all your domains from one location. Our user-friendly control panel, free features and optional domain credits system mean you get even more value for money, and unlike non-UK registrars there’s no risk we’ll stop selling or renewing UK domain names. There are no hidden costs, and we never charge a leaving fee.

Looking for more?
Couple your domain names with our award-winning web hosting or reseller hosting, starting from just £1 for the first month.

Name:Craig Cotter

About:As Product Manager, Craig's role is to put our customers at the heart of all our decision making and ensure that our products continue to lead the market, through product development and testing, along with consulting with our focus groups.

Posts by Craig (22)

Find the planning tools you need
It’s often a winning combination of different tools that will help you maximise efficiency and keep organised throughout 2012. Project Pier, Trello and Remember the Milk are all good options, and there are plenty of apps available for tablets and phones. The important thing is to find what works for you and your business.

Get ahead for the year
Start by marking off any events with set times and dates for the upcoming year, and then work down to your goals and projects per quarter and finally per month before you start planning across the next few weeks.

Record your goals
Make a short list of goals and resolutions for the coming year – maybe you want to explore a new programming language or create a WordPress plugin. Try blogging about your aims or list them on 43things.

Set yourself up for success
Think about what technologies and tools would have helped enhance your workflow last year and create a separate list. Perhaps you need to upgrade Dropbox, improve your lighting or buy a new computer in 2012.

Organise your email
Chances are you got bored of filing your email into categorised folders at some point in 2011, so make it a resolution for 2012 and delete/archive all the email you don’t need.

Sort out your bookmarks
If you’re a favouriting fiend, don’t forget the tweets you bookmarked and the different devices you may have bookmarked sites on. Delete, organise, and consider using a cloud solution like Delicious to have everything in one place, if you don’t already. Pinterest is also useful for categorising images, and using Google Reader to its full potential will save you a lot of time.

Update, update, update
There have been new releases of WordPress and Zen Cart recently, amongst others, and checking and implementing updates for all the scripts and systems you run on a regular basis is essential to keep your sites secure. For some scripts you will need to subscribe to forum threads or emails to be informed of the latest releases.

Consolidate to save time
Reducing the number of email addresses, subfolders and scripts you use can save you lots of time and hassle. Even just clearing out your hard drive can make a huge difference.

What are your favourite planning/organisational tools and tips? Let us know in the comments!

Name:Ben Scott

About:As Senior Web Designer, Ben oversees all of Heart Internet's design, usability, SEO and conversion optimisation. Since joining the team in 2009, Ben has redesigned the Heart Internet website as well as the newsletters, HostPay templates, control panel and much more.

Posts by Ben (92)

Tell us a bit about your working background and how Mad About Pies came about.

I came to the UK from Dublin in 1989 and purchased my main business, The Farmers Boy Inn in Longhope, Gloucestershire in September 2000.

Due to continuing success, I started MadAboutPies.co.uk in early 2011 and over the past year the success has continued to grow, having gone from selling online to now distributing too many top Football and Rugby teams and many catering distributors. All of our pies are cooked on our own facilities and we take pride in the quality of the pies.

You worked with Clear Web Services to develop your website, what were you looking for in a web designer/developer and how did you decide who to hire?

I have used the guys at Clear Web Services for a few web design and marketing projects previously, so they were my first choice for MadAboutPies.co.uk. They offer everything I want from a company I need to trust to deliver.

You will always speak to one of the MD’s, Ian or Will, rather than just getting through to someone you don’t know, which means they always know me and my business. They deliver fantastic results, are quick to make the changes I need and above all, are just a local company that continue to deliver results that I would expect from a large national agency, so I am delighted to be with them.

What did you set out to achieve with Mad About Pies’ site design?

I wanted a stunning site and I wanted it to be different from anything else online in my industry and I think we achieved it! It had to be sleek, product focused and feature enough information without being overloaded.

How does your website relate to your physical business and how do you advertise it?

For MadAboutPies.co.uk I have used Cost Per Click to really promote the business, but I am discussing some SEO plans with Clear Web Services and will probably go down that route as the year goes on.

MadAboutPies.co.uk is part of my umbrella of businesses, which all relate to each other but are totally separate in many ways. I have vans on the road, promotional material everywhere and I promote my business via social media outlets and the Internet. I think outside the box.

What are the benefits of having a website to help sell your pies?

It makes my business national. When you are online you can sell anywhere, any when and to anyone, which takes my business from a Gloucestershire business to a national business and possibly a global business when we start to sign our European contracts which we should achieve this year.

The Internet allows my business to be accessed by millions of people, rather than just a local or niche group that I would have to target my advertising towards.

What advice would you give to someone looking to sell physical products (particularly food) online?

Front everything yourself. I am the face and image of my business which means people trust my business because they trust me. It also makes things more personal and my customers want to trust me and therefore trust my products.

It is also vital that you make sure your products have amazing images and good descriptions, because online you have only seconds to make a sale and the two biggest factors are images and of course price.

Why did you choose to host Mad About Pies with Heart Internet?

The company I choose to do all of my web design and web marketing, Clear Web Services, have recommended you guys for years on end and I of course wanted to keep my sites with Clear Web Services, which meant hosting with Heart.

They have been hosting all of their sites with you for many years and I have been very impressed with the stability and efficiency of the hosting, especially when I was featured on TV show Four In A Bed and had a spike of traffic which resulted in issues, which Clear Web Services and Heart sorted quickly and very efficiently.

How did you go about asking people to vote for your site in the contest?

Between myself and Clear Web Services, we utilised Twitter and Facebook to tell people that we were up for an award and to ask them to vote for us.We also have thousands of loyal and happy customers, which means that we had a great base of happy people that were willing to help us win this award.

Social media is great for many things and spreading the word about this award was no different to advertising a new pie or special offer. As long as you have a good customer base, these are the people who will help your business become successful in so many ways.

What’s the future for Mad About Pies (both the business in general and the website)?

We are continuing to expand our range and offer new pies and gastro food items all of the time. We have recently signed a few exciting and massive contracts with independent retails and distributors that will see our pies hit the high streets in a big way throughout 2012. We never stand still and are always moving forward, with a large European contract also looking quite good for the year ahead.

Name:Jenni Brown

About:Jenni is Heart Internet's SEO & Social Media Marketing Executive. Responsible for blogging, SEO and Heart Internet's Twitter and Facebook engagement, Jenni is a social network enthusiast and has been blogging for a decade.

Posts by Jennifer (99)

MODX is extremely versatile and has been a popular customer request, so we’re happy to tell you it can now be installed in seconds from your control panel.

Features

MODX’s many features include:

• Responsive design for both your site and your control panel
• Intuitive, highly customisable manager
• Search engine friendly out of the box
• Ability to password protect content across various levels of user access
• Excellent caching mechanism for fast loading
• Flexible add-on system
• Multi-lingual support
• No need to know PHP; make changes using HTML
• Active and enthusiastic community

Screenshots

MODX in action

The MODX control panel

Demo

Give MODX a test run by accessing the live demo at http://www.trymodx.com.

Installing MODX

If you’re a Home Pro or Business Pro web hosting customer, simply log into eXtend and scroll down to ‘MODX’ to install via our one-click installer.

If you’re a reseller hosting customer, you’ll need to activate it for your hosting packages first by logging into the Reseller Control Centre and clicking ‘Configure Hosting Packages’. Once you’ve selected a package to edit, scroll down to ‘CGI/PHP Scripts’, check the ‘MODX’ box and save your changes by clicking ‘Edit Package’.

Enjoy MODX!

Name:Jenni Brown

About:Jenni is Heart Internet's SEO & Social Media Marketing Executive. Responsible for blogging, SEO and Heart Internet's Twitter and Facebook engagement, Jenni is a social network enthusiast and has been blogging for a decade.

Posts by Jennifer (99)

Our virus scanning system stops emails at the server so you never have to try and deal with them yourself. Our software automatically updates every hour so that it always knows about the latest viruses on the Internet. Each virus scanner you buy will totally protect one specified domain.

Save up to £122 on your virus scanning
Add virus scanning for one domain for only £3.74 for a year (saving £11.24), or virus scanning for 10 domains for only £37.49 for a year (saving £112).

Find out more
Go to our weekly deals page to find out more.

Name:Matthew Telfer

About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for 5 years. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.

Posts by Matthew (242)