Archive for the ‘Search Engine Tips’ Category

Google and page load speed – what’s it all about?

Google and page load speed – what’s it all about?

Posted by Matthew on April 19th, 2010

If you keep up to date with the goings on in the SEO world you will have read about Google’s recent announcement regarding their inclusion of page load times in to their search ranking factors.  With a lot of companies jumping on the bandwagon to use this to sell their services I wanted to address what this means to your website and what you can do to make improvements.

The full announcement from Google can be found here is well worth a read http://googlewebmastercentral.blogspot.com/2010/04/using-site-speed-in-web-search-ranking.html. In summary the key points to take home are:

  • Site speed reflects how quickly a website responds to web requests
  • While site speed is a new signal, it doesn’t carry as much weight as the relevance of a page
  • Currently, fewer than 1% of search queries are affected by the site speed signal in our implementation and the signal for site speed only applies for visitors searching in English on Google.com at this point

To see how your site is performing and to get a list of recommended changes I would start with looking at “Site Performance” within the Labs section of your Google Webmaster Tools.  As you can see one of my own websites is incredibly slow (thanks to multiple JS and CSS files plus a few resource heavy WordPress plug-ins) and needs dome serious attention!

To check out your site on the fly (and anybody else’s you fancy keeping an eye on) you can also install Google’s page speed plug-in for FireFox here http://code.google.com/speed/page-speed/download.html. This site within Firebug (also required) and gives a page a score out of 100 along with what you need to improve.


I would like to add a word of caution not to get too carried away with the importance of load times though. Sure it’s a factor and yes it will reduce visitor bounce rates but if you have great content, provide value and your site is well optimised for a keyword, you are still going to rank high even if your site doesn’t load as fast as others. If your site doesn’t have any quality content, strong incoming links etc, don’t bet on quick load times alone putting you to the top of the results.

gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.
PPC mythbusters

PPC mythbusters

Posted by Matthew on March 2nd, 2010

Following on from the recent post about SEO myths I thought I would expand the idea in to my personal favourite marketing channel, Search Engine Pay Per Click advertising (SEPPC or just PPC to its friends). Below are some of the most common misconceptions I come across when explaining PPC to others or reading articles online.

If you are just getting started with PPC I would recommend you read Google’s beginner’s guides inside and out.

You need to be number 1
Research has shown that the top position does receive more clicks than any other, the 2nd ad slot the 2nd highest and so on (Source: Enquiro research), however being top is not always the most cost effective place to be. If your PPC strategy is based around direct sales (the alternative may be a branding strategy where direct CPA is less of a concern) the CPA in position 1 is unprofitable then you are running at a loss no matter how many you sell. Lower positions may drive less traffic but at a price you can afford.

PPC is a short-term quick fix until organic traffic turns up
This is a common stick thrown at PPC by SEO professionals with a bit of a chip on their shoulder that PPC takes the lion’s share of search budgets. The reality is the two should be viewed as part of a joint strategy and combining the two together increases both of their respective click through rates than if they were run separately.

PPC is fire and forget
I would argue that PPC requires more attention than your SEO. Any changes you make have an immediate impact and this goes the same for your competitors. The PPC market place is constantly shifting and optimising and reviewing your campaigns is a daily effort.

Broad match will bleed you dry
If you advertise through search engine pay per click and use nothing but exact matches you will be running a very tight ship but you will also be missing out on a lot of potential (and relevant) traffic from keywords you haven’t thought of. With 25% of all searches thought to be completely unique (i.e. they have never been used by anyone ever before) you can’t possibly cover every single search term as an exact match.

On the other side, if you use broad match and phrase match keywords you run the risk of seeing your advert triggered alongside a keyword that isn’t actually related to your site. For example, if you bid on ‘web banner design’ as a phrase match you would also be shown for ‘FREE web banner design’. Common sense may suggest you change it to an exact match but you would then miss out on ‘GOOD QUALITY web banner design’ etc. Negative keywords act to prevent this from happening and don’t be surprised to find your negative keyword list is much larger than your keyword list (for one of our campaigns we have just under 600 negative keywords).

Read more about negative keywords http://adwords.google.com/support/aw/bin/answer.py?hl=en-uk&answer=6100

Your website is independent of your campaign
This certainly used to be true but since Google introduced on-site factors as part of the quality score algorithm PPC advertisers must consider the landing pages with regards to its relevance to the keywords and advert. Is the keyword in your page title, the page URL, the H tags, the main body etc?

Click here for more information about improving your quality score through your landing page: http://adwords.google.com/support/aw/bin/answer.py?hl=en-uk&lev=index&cbid=-guigqu8731em&answer=6141&src=cb

PPC has an influence on natural rankings
No. Spend as much money as you want, it’s not going to happen.

PPC is all about directly measurable ROI
There is an increasing step change in advertiser’s attitudes to measuring PPC. The previously held belief that PPC is 100% about directly attributable ROI is shifting as we start to appreciate that a customer’s journey is varied and takes in multiple marketing touch points and online marketing uses a “last click wins” model.

gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.

Tags: ,

What to do when your search engine rankings drop

What to do when your search engine rankings drop

Posted by Matthew on January 8th, 2010

Search engine rankings are not set in stone and are constantly shifting as your site and your competitors sites are analysed and ranked by the search engines. Going up the rankings can be exciting and rewarding and there are plenty of guides on how to do that, but what do you do when you start to fall, and fall, and fall, and fall, and fall…?

Nothing
The first thing you do is absolutely nothing. Sit back, chillax and wait. The search engines are constantly fiddling with their algorithms and the weighting of ranking factors which affect how websites are ranked in the results. Sometimes a change can occur that doesn’t have the desired effect they wanted and penalises sites that were previously well ranked. When this occurs (and they notice it) the changes may be rolled back or amended and you can find your site jumps back to its previous positions over night. Give it a couple of weeks or so before you start making any changes.

SEO audit: Is your site fully optimized?

Do an audit of your on-site SEO to make sure you have covered all the areas you can optimize. Your website doesn’t exist within a vacuum and there are thousands of websites working to grab your position and who are squeezing every bit of juice out of their website to do it.  Make sure you are using your target keyword(s) across these areas: title tag, H tags, image alt tag, image file name, internal link anchor text, internal link alt tag, site map, first paragraph of copy and page URLs.

Roll back any ‘black hat’ tactics you have undertaken
You can click here to read Google’s guidelines for webmasters which spell out what Google expects from a website as well as what not to do. If you have recently undertaken any of the following practices you may have been slapped by Google!

  • Bought links
  • Used hidden text or hidden links
  • Introduced cloaking or underhand redirects
  • Created pages with irrelevant keywords
  • Added multiple pages, sub-domains, or domains with substantially duplicate content
  • Set up a “doorway” page created just for search engines

Not necessarily ‘black hat’ but if a larger proportion of your website is now allocated to advertising space rather than original copy Google is going to take a dislike to you…”If your site participates in an affiliate program, make sure that your site adds value. Provide unique and relevant content that gives users a reason to visit your site first”

Update content more regularly
Google likes fresh content and sites that are updated regularly. If you haven’t made any changes for a long time go back and review your web copy or investigate ways you can introduce regular content to your site e.g. articles, news, a blog etc.

Build up alternative sources of traffic
Because of Google’s dominance in search and putting your eggs all in one basket can almost become unavoidable, but direct traffic is still a source! Once they arrive to you from a search engine do everything you can to turn them in to a repeat visitor. As well as increasing repeat visitors percentages build a following on social media sites e.g. Twitter, Facebook et al as well as within your websites community e.g. forums, blogs et al.

gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.

Tags:

Dominating your SERP brand space

Dominating your SERP brand space

Posted by Matthew on November 11th, 2009

Whenever someone searches for your brand name using a search engine, they are also being shown 9 organic results on the search engine results page (SERP) that may not be your site and maybe even another 9 paid results for competitors bidding on your brand name, which means you could be competing with a total of 18 other results that aren’t your site!

To ensure the searcher a) comes directly to your website and b) doesn’t see any negative entries that can creep in to the top 10 results, it is important that you use as wide a range of branded content as possible for the search engines to spider and rank. Taking your position at number one in the SERP organic section as red, below are other methods to ensure you dominate your brand searches.

Paid search top result

It may seem strange to bid on your own brand name when you already have top organic position but with clicks likely to be as low as 5p to 20p per click you should view it as an investment in online real estate. Eye tracking research shows that people’s eyes start at the top of the SERP and as you go down the page fewer and fewer people look at that area (see the research here).  By having two entries at the top you are increasing the likelihood of a click and forcing other results further below the fold. You are also blocking anyone else bidding for the top paid spot on your brand name.

Put your blog on a sub domain

Google views sub-domains as separate entities to the main site which gives you a great opportunity to get a 2nd entry in the organic results by naming your blog something along the lines of http://blog.domain.com

Create a Facebook page

A well populated and linked to (e.g. from your main website) Facebook company profile should see your Facebook profile be shown high in the rankings. To set up a business profile go here http://www.facebook.com/pages/create.php

Wikipedia page

Although the terms state that you are not allowed to write an entry about an organisation you are associated with, let’s be honest, it happens all the time. There are too many corporate entries for it no to! Google loves Wikipedia and ranks it’s page in the top 5 for countless search terms. Set up your own page to benefit from this love! Go to the home page here http://en.wikipedia.org/wiki/Main_Page and click on ‘create account’ in the top right to get started.

Google Universal Search

Google is always trying new ways at presenting the web’s information, and it is rare to be shown a SERP that doesn’t have either some results from Google News, Product search, blog search or all three! If you don’t have one, get a Google account and start using the submission and feed features to make sure Google is picking up your press releases, blog posts and displaying your products.

google universal search

Twitter

As we touched on in a previous post about Twitter’s integration in to the fabric of search, Twitter accounts are only going to become more prominent in the SERP, not less. Make sure you have an account and link to it from your home page to show Google how important it is.

YouTube channel

Following the same theory as Facebook and Twitter, a profile on such a large and heavily linked website will be shown highly in searches for your brand name if combined with a respectable amount of content and a little linking from your own site to the channel’s home page. Create an account here http://www.youtube.com/create_account?next=None

What about page 2?

How often do you go beyond the first page of Google? Probably rarely if ever, and that’s the same for the majority of searchers. The truth is, if you’re in position 11 to 20, you’re going to get crumbs, if you’re not in the top 20, you’re nowhere!

gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.
Top 7 websites to teach yourself SEO

Top 7 websites to teach yourself SEO

Posted by Matthew on November 5th, 2009

When I first got into online marketing many moons ago, my main focus was on paid search (Google AdWords et al) and my job revolved around creating campaigns, bids, clicks, conversions etc however, although it wasn’t part of my job at that time, I found SEO equally as interesting and wanted to learn more. Without any on the job experiences to learn from I went looking online for websites that would help me, and they did. Since then SEO has become part of my job in a couple of positions and I can honestly say the following websites were a big reason why I knew enough about the subject to be able to work in that field.

Whether you are a complete beginner or you an SEO master, these sites have enough of a back catalogue and regular new information to keep you going for months!

  1. http://www.seomoz.org/blog: Starting as an SEO agency they have used their blog to position themselves as a global resource for the industry
  2. http://www.seobook.com/blog: A mix of practical advice, industry news and personal opinion
  3. http://searchengineland.com/columns/: one of my favourite sites, the columns section covers all aspects of search marketing
  4. http://searchenginewatch.com/sew_archive_experts&type=sew_experts/sem-101&issue=2009: Really good introductory articles to various aspects of online marketing
  5. http://www.wolf-howl.com: This site has been around for years and it mixes advice with commentary and personal opinion
  6. http://econsultancy.com/blog: The volume of posts each day can be a bit too much and some articles don’t go in to a lot of detail, but the percentage that do hit the money make it worth it.
  7. http://www.toprankblog.com/: Good traditional ‘how to’ blog with some great advice for all levels of knowledge

These are the sites that I relied on to get me up to speed early on and the ones I still read each week, and I’m sure many have your own, so if you’d like to share them leave a comment and link below…

P.S. For a great list of online marketing sites check our AdAge’s Power 150

gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.
Blog sneeze: Online marketing

Blog sneeze: Online marketing

Posted by Matthew on August 4th, 2009

Since the turn of the year we have seen a large increase in traffic to our blog thanks to some useful articles and great interviews. On the flip side, a lot of our newer readers will have missed some really useful information in the earlier articles. As a result, we are going to bring together articles covering similar topics in to a series of ‘blog sneezes’ (click here if you want to find out more about ‘blog sneezes’).  To get the ball rolling here are a collection of online marketing articles we have posted in 2009…

Online marketing

At the start of the year we began with the basics and How to structure your Google AdWords account did exactly as it says on the tin, providing readers with advice on how to set up a successful AdWords account.

How to spend less on Google and earn more demonstrated how more targeted keywords along with bidding on transactional keywords reduced competitor activity (plus bid prices) and increases conversions.

Written to help manage expectations after you set up your AdWords account and once the initial optimisation work has been completed The diminishing returns on your Google AdWords changes was aimed at new account holders who see reduced statistical improvements after making changes to an account.

Think local…act local touched on the subject of local marketing online to reduce costs and increase conversions.

Often over looked to the detriment of an advertiser’s wallet, Increase your ROI with negative keywords explained why negative keywords are so important and how to build your list.

After our own personal experiences of poorly matched “expanded match” keywords the article Are you sure you know where Google is showing your ads highlighted the importance of  tightly constructed keyword list and regularly running search query reports.

Acting as an introduction to the world of blogging setting up your blog and getting people to read it covered each stage of creating a blog from idea through to driving traffic

5 questions to ask a paid search agency/ consultant provides 5 essential questions to ask before you allow a 3rd party to manage your PPC campaigns.

45 search engine pay per click tips is a quick fire list of tips and recommended reading for those looking to dabble in PPC

Written by guest blogger Andy Cocker, local SEO Vs national SEO is our latest online marketing article and demonstrates how a more locally focused campaign can reap rewards.

Top ten 2009

As an extra bonus for those of you who have continued reading, here are the top 10 most viewed posts so far this year (1/1/09 to 31/07/09)…

  1. New HostPay templates
  2. Top 40 list of lists
  3. 5 great open source graphic and web design alternatives
  4. How to start your own social network
  5. The rise and rise (and rise) of social networking
  6. Heart Internet teams up with TV presenter Suzi Perry
  7. Interview with freelance web designer Evie Milo
  8. How to spend less on Google and earn more
  9. Resellers: How to get more customers to renew
  10. 45 search engine pay per clicks tips
gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.
Local SEO vs. National SEO

Local SEO vs. National SEO

Posted by Guest on July 30th, 2009

Guest blogger Andy Cocker, Search Engine Marketing Consultant and founding director of Architekt Web Promotion, explains how to get ahead with your SEO.

Due to the exponential growth of the web, the process of gaining and maintaining high search engine listings – known as Search Engine Optimisation or SEO – is becoming incredibly challenging for everyone but for the smaller local business, SEO is turning into a one-sided war.  Quite simply, there’s just not enough room on the first page of the search engine results pages for everyone and inevitably, the first to be frozen out are the small guys.

For small businesses, facing their industry’s big names in the search engines can be a no-win situation.  Think Tesco versus a corner shop, Tony and Guy versus a small hairdresser and Stagecoach versus a local drama school.  By focusing on national SEO (thanks to much smaller resources) a local business is unlikely to ever appear alongside these business behemoths at all.  And we all know that it is a rare person who bothers to click onto the second page of Google.  Never mind pages 3, 4 and 5.

In 2006, iProspect, a search engine marketing firm based in Massachusetts, USA, stated in their White Paper Search Engine User Behavior Study, “The importance of appearing high in the search results has increased over time… more search engine users are clicking on the first page now (62% [2006]) than in 2004 (60%) than in 2002 (48%).  Inversely, fewer search engine users are willing to click on results past the third page now (10% [2006]) than in 2004 (13%) than in 2002 (19%).  Fast-forward to 2009 – and assuming  that these trends have continued, a business’ appearance in the first pages front of the search engines results, is more crucial than ever.

More recently, AOL released figures on CTR (click through rates) for the different positions in their index. The data set was sufficiently high enough to be considered accurate and thus can be expected to reflect traffic levels across most search engines – Google included. According to AOL’s results, only 10% of all searches resulted in clicks beyond page 1 of the results.

Yet, many small businesses bring SEO failure upon themselves, by not distinguishing between local SEO and national SEO.  Local SEO is similar to national SEO – but with one notable difference.  The keywords and content (images and information) are geographically specific.  While national SEO focuses on broad keywords, such as “Plumbers”, local SEO uses local modifiers:  “Plumbers, St. Albans, Hertfordshire”. And while the traffic will be lower in local SEO campaigns, they will pull in more qualified prospects.  After all, a plumber in Chester is of no use to an overflowing toilet in St. Albans.  Optimising locally also helps to build local relationships. In his 2008 book “The Complete SEO Copywriting Guide for Search Engine Rankings and Sales Conversion – Content Rich”, Jon Wuebben estimates that every month a billion local searches are made, and that it’s growing at a rate of 20-30% every year.

Thanks to recent algorithmic changes by Google over the last 12 months or so,the likelihood of locals finding you when they type in “Your Trade, Your Town” is now much higher.  Nobody really knows precisely what Google has done, or is currently doing for that matter – we only know what works and what does not through our own exhaustive testing.  What we do know, however,, is that Google is increasingly placing much more emphasis on local and geographical searches.  It has even been rumoured that  soon, users will be able to search Google within their own geographic parameters. So by modifying their sites to target local keyword phrases, local businesses will undoubtedly see significant improvement in their search engine placement – especially as local or geographic keyword phrases have much less competition anyway. The modifications required to optimise locally,  include  placing the chosen geographic keyword in the following areas:

  • Title Tag <title>
  • Meta Description Tag  <Meta description=”…”>
  • Heading Tags <H1>, <H2> etc
  • In the page content (bolding them for added weight, if possible)
  • In an Alt tag or two
  • In the footer of the home page

But remember NOT to keyword stuff- once or twice per tag type or content section should be sufficient.

Google’s Keyword Tool is a great tool with which to find effective keyword phrases: https://adwords.google.co.uk/select/KeywordToolExternal.  Here, a business is able to generate keyword ideas in two ways – by getting Google to scan the contents of their own website, or by inserting descriptive keywords (for example, “clothes shop Bath”).  Once one of these methods is selected, they insert either the URL of their website, or a few keyword phrases into the search box. The results page will reveal, not only related search terms, but also the average search volume per month.

A free Google Maps Listing will go nicely with these newly modified search terms.  It’s a highly effective way for local businesses to build up an online presence.  In fact, it’s a must.  To make use of this powerful tool, a local business must first create an account at https://www.google.com/accounts/ With this account, the business will be able to sign into  Google’s Local Business Centre http://www.google.com/local/add?hl=en-gb&gl=gb.  And it is here that they can create their free listing – including their contact details, opening hours and even product images and YouTube video.   Once a business has been verified and included in Google Maps, it can edit the contents at any time.

As well as making it even easier for local customers to find local companies, using this tool gives local businesses a second bite at the cherry to appear on that coveted first page.  This is because, in the majority of cases, Google will stick up to 10 of these listings ABOVE the normal organic results, when a geographic keyword is used. Go try it – search Google for plumbers + your town or city and see what happens!

Yahoo Local is another excellent local SEO resource. It offers a similar service to Google’s Maps Listing.  It’s not free however – the price varies according to the business location and the keyword phrase utilised.  But as all BT Internet users have Yahoo as their default search engine, it comes with a huge advantage.  Think of all those potential customers!

Other tips…

A further advantage of local SEO over national SEO, is that the popularity of famous landmarks or buildings in any given town, can be leveraged.  Let’s say you have a clothes shop in Brighton.  By simply embedding a picture of The Royal Pavilion on your site, for example (assuming it has been tagged appropriately), you’re likely to pull in a heap of local traffic.

Allowing customers to leave reviews on your website is another great promotional tool.  As your customers are likely to know you personally, they’ll be more likely to leave favourable reviews.  And as the readers of these reviews are likely to be other locals, the reviews will hold more credibility than those that appear on more corporate and national websites.  In this way, local trust and credibility is built.

If you are a business that gets most of its custom from the local market, yet are still relying on broad-stroke, national SEO techniques to get you high up in the search engines, then you are risking your website disappearing into the depths of the internet altogether.

Andy Cocker

About the Author: Andy Cocker is a Search Engine Marketing Consultant, with over 10 years’ experience.  He is the founder director of Architekt Web Promotion and has recently set up a dedicated Local SEO website.

If you are one of our customers and you would like to submit an article for us to post on our blog get in touch with us to discuss your ideas or to find out more at marketing@heartinternet.co.uk


gravatar
Name:Guest Blogger
About:Fancy writing a guest article for our blog? As well as exposure to all our readers, you'll get an incoming link to your site? Send us an email with your idea to marketing [at] heartinternet.co.uk.
Interview with SEO Expert Frank Paul

Interview with SEO Expert Frank Paul

Posted by Matthew on July 13th, 2009

We had a chat with Frank Paul, Internet Entrepreneur and SEO Expert ….

Frank Paul Interview

Could you provide a bit of information about yourself and smingle.co.uk? E.g. Your background in the industry, why the site was created, how long the site has been running, who uses your website…
Smingle.co.uk was started off as a small time SEO business a few years ago and gradually grew by word of mouth and people approaching me to do SEO work for them, as they had traced back some top search engine results to work done by myself. It has always been a “behind the scenes” business as I have never once advertised my services anywhere.

I have always been an entrepreneur from a young age, and I decided in recent years to put these skills into online marketing, and therefore becoming a fulltime internet entrepreneur. I am involved in a number of big projects including www.underwear.co.uk and also a brand new venture www.promote.co.uk which is a brand new website model which is being closely guarded at present, but will provide individuals and businesses a 100% free and unique resource to promote their businesses / websites in more ways than one!

Also recently I launched my personal blog www.fwitter.co.uk which I will be using as a place for me to write down my own thoughts and show people how you can make money with their websites by “thinking out of the box”.

Which platforms have you had the best results from e.g. affiliate networks, in-house programs (e.g. Amazon), Google AdSense etc and what have you found to be the benefits and drawbacks of each?
My affiliate network of choice would have to be www.affiliatewindow.com due to their ease of use for newbies and veterans alike, and also the number of well known companies that they manage the affiliate programs for. The Amazon and Ebay in-house affiliate programs are very good and are pretty good for having anything and everything to promote.

Google Adsense has benefits and also drawbacks. The benefits being, if a visitor clicks on one of the adverts which are on your website, then you will receive money just for the click (which is more often than not very minimal) The drawback is you are sending people away from your website to another website, and in effect you are “selling” that customer to another website, with minimal benefit to yourself.

Which areas on the page have you found to be most effective when placing adverts and what is your approach to balancing the amount of advertising to content?
I find using text link advertising converts much higher than using flash banners, as in my experience of split testing, most visitors suffer from “banner blindness” as they see banners on almost every website they come across, so therefore they tend to subliminally block them out. Another benefit of this, is that the links can be added to the text so therefore it blends in much easier than banners. Another great recent addition to banners and text links, is the easy content units (www.easycontentunits.com) which offer enable you to add deeplinks to any one of more than 9 million products, automatically embedded with your affiliate link, with just a few clicks of the mouse. It’s a great timesaver, and the easiest way of finding out who sells what.

What are the common mistakes sites make when placing advertising on their site?
A few common mistakes people make when placing advertising on their sites include not checking the affiliate links are working properly and not using targeted advertising to the demographic of users who will be visiting their sites.

There are also other ways to secondary monetise your website in other ways (which many people do not think to do). For example, a website about children’s bikes, showing advertising for Over 50’s holidays would not appeal at all, but the same site showing advertising for holidays with free Childs places will get a higher click through rate and conversions as it already has a captive audience.

When should a site be looking for either CPM, CPC or CPA payment models? Which do you traditionally use and why?
Out of those 3, I only use CPA. I also use CPL (cost per lead) payment models as the other 2 are very outdated and not many companies offering these payment models. CPA means the company will pay you a certain payment percentage based on what people buy from them  and CPL means the company can pay you a fixed fee for obtaining an individuals information such as someone requesting a secured loan or debt consolidation information. My preference is CPL as it is easier to obtain someone’s information as  opposed to getting the same individual to spend some money.

Email marketing is another method of generating revenue, what tips would you give to capturing and using visitor contact information?
I think email marketing has its place if used correctly. To encourage people to sign up, try and incentivise users by offering “call to action” statements such as “Sign up to our free newsletter now to receive all the latest offers before anyone else” or “enter your email here to stay informed of the latest news”. If this data is double opt in, then you can also use the same email list you have, to promote your other websites and gain traffic to your other sites for free.

Using Twitter to send out affiliate links is becoming more common. Do you think sites should be explicit when a link, be it a tweet, an integrated affiliate link or an article, is motivated by generating clicks/ revenue?
No I don’t think sites need to be explicit in this. I made a Facebook status update on the day of the Grand National, saying “Free £25 bet here for today’s Grand National – www.site.co.uk”  Needless to say that this made me a good few £££ with no effort at all, as I redirected visitors who clicked on my status update to my website which explained the offer and how it benefited them. I won as I had my CPA from the merchant, the customer won as they obtained a £25 free bet within the terms and conditions and the merchant won, as they had gained a new customer. I did not explicitly tell people I would be making a financial gain from this as I don’t feel there is any reason to do this.

What opportunities do social media websites offer site owners to make money?
I think social media offers websites lots of different ways to make money, as already have mentioned, I have created Facebook status updates to promote  certain offers which I think are appealing to people. The other great thing about Facebook is you can create groups for like-minded people to join. This then also gives you a free resource of people who are interested in the group subject. Let’s say you have a magic website promoting magic tricks, then you can create a group for people who are interested in magic, and cross promote your website to this audience of people who are already interested in magic tricks.

Another great opportunity with social media is obviously blogging. It is very easy to blog about something you enjoy doing and you can turn this “hobby” into a money making venture online. Blogging gathers a readership of people who are like minded and share the same interests as yourself, so you already have an interested audience to promote your website to, straight away.

You are very active on www.affiliates4u.com, are there any other resources/ articles on the internet you use that you would recommend people read to help monetize their website?
www.affiliates4u.com is THE best resource currently on the internet for likeminded people to discuss website monetisation and everything in relation to making money from affiliate marketing and it is defiantly somewhere I would recommend people visit. 

Another great place for more advice is www.affiliatedoctors.com where a number of professional internet marketers offer their time and advice for 100% free to answer any questions that people may have, on a broad range of subjects from SEO to monetising their website to make the maximum amount of money.

I would also like to add some crucial key points when creating your website.

1. Make sure you choose a good domain name which is descriptive of your website / products
2. Make sure you choose reliable hosting as this is the foundation on which your website is created
3. Try to learn basic SEO whilst creating your website (free article here http://www.smingle.co.uk/freeseoguide) as this will give you a head start from gaining traffic from search engines for free
4. Try and make your website informative and not just concentrate on sales. If your site is seen as informative and useful, it will gain sales and back links naturally.

gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.

Tags: , , ,

45 Search Engine Pay Per Click Tips

45 Search Engine Pay Per Click Tips

Posted by Matthew on July 8th, 2009

45 Search Engine Pay Per Click tips

In no particular order here are 45 SEPPC tips to help you with your paid search marketing… 

1.       Use your keyword at the start of the PPC advert title, at the start of the main body and in your visible URL

2.       Create at least 2 versions of each PPC advert changing just one component at a time to test different titles, features, URL etc.

3.       Enable your Google Analytics ecommerce tacking to report the ROI of your PPC campaigns

4.       Run a weekly ‘search query’ report in your reports section to find new negative keywords

5.       Maintain a ‘change log’ detailing all changes you make so you can keep your own records of changes.

6.       Use your PPC keyword impression data to inform SEO keyword targeting

7.       Before you write an advert check out what your competitors are doing

8.       Download and use AdWords Editor if you make regular changes or want to make a lot of changes at the same time

9.       Don’t make big changes based on small time frames e.g. a day. Look at the bigger picture.

10.   Structure your account as detailed in our web hosting guide section setting up a “Google AdWords account” (opens a PDF)

11.   Include singular and plural variations of a keyword (where applicable)

12.   Use different campaigns for the content and search networks

13.   Run reports each week to check where your content network ads are being shown. Add any under-performing or undesirable sites to the negative list.

14.   Use the Keyword insertion tool in your ads e.g. {KeyWord: Title goes here} to increase CTR

15.   Capitalise each word in your PPC ad to stand out  e.g. “Sports Trainers Sale”

16.   Don’t expect much traffic from positions 11 downwards

17.   Use exact match and phrase match keywords extensively.

18.   The content and search network partner options are turned on by default. If you don’t want to advertise there, go to ‘Campaigns’ > ‘Settings’ > ‘Campaign you want to edit’ > ‘Network & devices’

19.   Use geo-targeting if you target specific countries (e.g. UK) or regions (e.g. London)

20.   Use the AdWords preview tool to view your ads without triggering unnecessary ad impressions

21.   Don’t fire and forget. Check your campaigns daily and run regular performance reports.

22.   Use Google Analytics to research when your visitors have a higher propensity to convert and schedule your ads to be shown during these times.

23.   Read our mini-guide about researching negative keywords

24.   Read Enquiro’s eye tracking study (it’s worth the money)

25.   Understand what the ‘Google triangle’ is and how it affects your bidding strategy

26.    If you have the resources, create special landing pages for specific keywords/ ad’s. If you don’t…

27.   Deep link to the product/ service you are advertising

28.   Use “Official Site” in the title for brand terms e.g. “widget.com – Official Site”

29.   Make your visible URL readable e.g. Instead of ‘widget.com/greatdealhere’ use ‘widget.com/Great-Deal’

30.   Include common misspellings in your keyword list

31.   Seek out Google AdWords advertising credit for new accounts. There are loads out there as part of advertising inserts in magazines. If you are  Heart Internet customer you get free Google AdWords and free Microsoft adCenter advertising credit

32.   Keep up to date with the latest thinking and technical changes through blogs and articles such as http://searchengineland.com/ and http://ppchero.com/

33.   Read the official Google AdWords blog

34.   Don’t be afraid to cut your losses with a campaign, ad group or keyword that isn’t performing even if you were convinced it would work. The numbers don’t lie.

35.   Understand what the Quality Score is, how it works and how it affects you and your ads

36.   Do regular searches of your brand name to check if anyone else is bidding on it. If they are, make sure you do too to block them off.

37.   Use the site targeting feature for limited budget content network graphical/ banner campaigns and/ or for testing campaigns

38.   It may sound obvious but it can easily be overlooked – If you experience any technical problems with your site that prevents conversions taking place, pause your campaigns until the issue is resolved.

39.   Bid on specific product names (more likely to be transactional searches) rather than generic product searches (more likely to be informational searches).  E.g. “Nokia 5800” rather than “Nokia mobile phones”. These types of searches tend to be cheaper and convert more.

40.   Create a sense of urgency in your ad copy for them to act now e.g. “Offer ends soon”

41.   Calculate the average value of a customer/ basket and your costs and then use that data to inform your CPA targets

42.   Don’t view your paid search as a silo, compare it’s performance with your other marketing or sources of traffic using Google Analytics

43.   Make sure you don’t let your adverts become stale and you keep your PPC adverts up to date with the latest prices, special offers and new products/ services

44.   Use Trademarks and Registered Symbols in Your Ads to Increase Click-Through Rates. Type the below number, and release the alt key

  1.  
    1. ™ = Alt + 0153
    2. © = Alt +  0169
    3. ® = Alt + 0174

45.   If you download the SEObook toolbar for FireFox you can view the destination URL for PPC ads on Google. Using this information you can build a picture of your competitor’s campaigns (depending on the tracking they are using). For example, I can see one of ours has ’web hosting’ set to exact match within an ad group called ‘general’ which in turn is part of a campaign called ‘hosting’

gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.
5 questions to ask a paid search agency/ consultant

5 questions to ask a paid search agency/ consultant

Posted by Matthew on May 11th, 2009

According to New Media Age (www.nma.co.uk)…

“More than half of companies (55%) intend to increase natural search budgets and just under half (45%) will up paid search investment this year as they look for measurable ROI in difficult economic times.”

One of the biggest USPs Paid search has always had over TV, radio, print and PR is the ability to track every penny spent down to the finest of details. The continuing growth and size of Google as an ad platform is a testament to this. With the current economic climate prompting businesses and websites of all sizes to re-think their marketing spend, naturally a lot of it is either being cut altogether or being shifted to paid search where ROI and measurability is king.

The biggest hurdle for many potential advertisers is the setting up and management of the account so that it is performing well and not draining money through badly structured and un-targeted campaigns. For many, using a paid search agency or consultant is the most cost effective way of running a paid search campaign.

If you are considering using a professional to create and manage a paid search account for you, here are the 5 questions you should always ask before committing yourself (in no particular order)…

Note: I am going to reference Google below but you can apply everything said to any other paid search platform.

Will the account be in my name?
In Google’s eyes, whoever’s name is on the account owns that account. If after a few months or even a few years later you decide to move agency or to bring it in-house, if your name is not on the account then you will have to rely on the current agency’s goodwill to transfer it over to you or risk losing all that data. Beyond wanting to tie you in, there is no reason why your name should not be on the account as the agency can attach it to their MCC (My Client Centre) account and sign in from there.

How will the account be structured and why?
Remember at all times, it is your money and your account so you should know exactly how it is being spent and why. Making them explain how they will approach setting up your account will (hopefully) demonstrate they have a structured approach to creating campaigns and their ad groups. Asking ‘why’ should show you they are up to date with current thinking surrounding best practice. Our mini web hosting guide about setting up an AdWords account covers this.

What level of reporting will I get and how frequent will it be?
The reason why paid search is so popular amongst advertisers in the granularity it offers, so without it or with vague summaries you have lost a big part of the USP. I would expect as a minimum a weekly report detailing every campaign and ad groups’:
- Impressions
- Clicks
- Spend
- Average CTR
- Average CPC
- Conversions
- Conversion as % of clicks
- Revenue generated
- ROI

I would also want that same data for the month. I would expect an analysis of those figures as well (not just a statement of what happened, but an explanation of why too). On a quarterly basis I would want to see a review of the creative being used along with recommendations for change.

Will you show me how to navigate around the control panel?
The more you know and understand the easier it is for you to ask questions and to understand what is happening (and why). The ability to log in and look at the account yourself and know where to go to find information is very empowering e.g. being able to run your own bespoke reports whenever you need them.

Is your pricing model a set fee or a percentage of my advertising spend?
There is no wrong or right answer here, but be clear from the start about how they will charge you so you can factor that in to your budget calculations from day one.

Going it alone…
If you would prefer to run your campaign yourself but don’t feel 100% comfortable with the way it all works at such a detailed level this book should help. I read it when I first started and it presumes no knowledge taking you from a beginner through to intermediate very smoothly: http://www.pagezero.com/publications/winning-results.php

gravatar
Name:Matthew Telfer
About:Matthew is Heart Internet's Marketing Manager, and has held senior marketing positions in the web hosting industry for half a decade. With a passion for online marketing, Matthew is responsible for shaping strategy and developing the Heart Internet brand.