If you want people to be able to email you from your site, but don’t like spam (who does?) then our new and improved Form to Email is what you need. It’s available through Heart Internet’s eXtend 2.0 Control Panel. Click on Form to Email, choose a directory to install into and it will be installed and configured for you.

Thanks to the addition of an image code verification field, like on most website registration forms, only real people will be able to send you email. This should help keep your inbox a bit cleaner.

The form is completely customisable and will allow you to put all sorts of form data into it. Anything from text boxes to radio buttons will be submitted to you by email.

You can change the email address that the form is submitted to, as well as setting up a page for the user to be forwarded to thanking them for their message.

Log in to eXtend (https://customer.heartinternet.co.uk/manage/) to give it a go.

Yes that’s right! With every Heart Internet hosting package we will give you access to our extensive resource library containing over 23,000 elements. Our massive digital library consists of web templates, logos,  flash banners, clipart, photography and much more, which can all be freely used within your web projects.  With so many high-quality templates available you can have a professional looking website within minutes. We also supply a fully layered Photoshop file and a font pack should you need to make any changes to the graphics. As an added bonus , every customer who has a Reseller hosting package with us will also be able to provide each of their clients access to the same resource library at no extra cost!

Free Resources Include:
- 22,500 Photos which are all intuitively categorised
- 50 Premium Web Templates
- 100 Extra Templates
- 400 Basic Web Templates
- 16 Flash Templates
- 5 Hosting Templates
- Over 100 Logos
- Flash Banners
- Clipart
- Software
- Plus much more!

With so much choice it’s never been easier to create a professional looking website! For more information on all our hosting packages please visit:

http://www.heartinternet.co.uk/hosting-h.shtml

Heart Internet customers also get access to a large CGI library of scripts to which they can easily install via our powerful eXtend 2.0 control panel, for more information please visit:

http://www.heartinternet.co.uk/cgiscripts-r.shtml

We have updated 3 of the scripts you can install in eXtend to the latest versions, these are:

Joomla - upgraded from 1.5.6 to 1.5.8
Drupal - upgraded from 6.4 to 6.6
WordPress - upgraded from 2.6.1 to 2.6.3

Login to eXtend to try these out.

Ever wanted to run your very own auction website like eBay? With Heart Internet’s powerful eXtend control panel it’s never been so easy to get your auction script installed and up-and-running within seconds. As eBay is the definite industry leader amongst general auction websites, it’s going to be near-on impossible to beat, so it’s best that you target your auction site to a particular niche or be product specific, e.g. cars, gardening, crafts, etc. Being able to focus on a particular subject will allow you to tailor the entire site towards a set demographic and feature products that you know people will be interested in. If your subject is seasonal then highlight products that suit that time of year, it’s well worth sending out an e- newsletter highlighting the best deals and hot products that you know your members will be interested in to help increase sales/bids. We know security is a big issue with ecommerce websites, so our Heart Internet reseller package comes with a shared SSL security certificate which you can use to give your customers extra peace of mind when entering sensitive information.

Web Auction features include:
 - Simple Administration Interface
 - Specify Start/End times for products
 - Specify Bid Increment Rates
 - Create multiple categories to which users can browse by
 - Product Images & Descriptions
 - Create a Watch List
 - Email Notifications on auctions
 - Administrative Reporting
 - and much, much more.

Web Auction provides extensive product documentation as well as an informative support forum should you need further assistance:

Web Auction Documentation:
http://www.xataface.com/documentation

Web Auction Support Forum:
http://www.xataface.com/forum/viewforum.php?f=5

You can also check out our full list of scripts that can be easily installed by our customers via our eXtend 2.0 control panel below:
http://www.heartinternet.co.uk/cgiscripts-r.shtml
 

Being able to provide live customer support can be extremely  beneficial to your company. Not only will it enhance the user experience but it will also give you an edge over your competitors, especially if they are not offering the same standard of service. Allowing a user to instantly interact with you will most likely give you a higher rate of sales conversions, as being able to provide instant support when needed you’re effectively minimising the risk that if a user can’t find what they are looking for on your website, then they will simply go elsewhere. Giving the user access to instant support will provide them with peace of mind that should they ever need help… you’ll be there to give it. People don’t want to wait days for a support email to be answered, they want a solution as quickly as possible and if you can manage to solve a users problems in a suitable timeframe, the chances are they are going to stick with you and become a repeat purchaser of your product. Don’t forget that if you provide excellent customer service then you’re increasing the likelihood that people will start recommending you, word-of-mouth is an extremely beneficial marketing tool!

Crafty Syntax features include:

 - Unlimited operators, departments and users
 - Live Support with visitors on your site in real time
 - Proactive chat invites
 - Typing Preview to see what is being typed as it is being typed
 - Chat Transcripts and Logging
 - Page and referrer Tracking
 - Canned Messages
 - and much, much more…

Crafty syntax can be installed instantly through your Heart Internet eXtend 2.0 control panel, just enter the directory name and we will take care of everything else!

Crafty  Syntax has a very informative support forum to which you may be able to find your answer:

http://www.craftysyntax.com/help/

You can also check out our full list of scripts that can be easily installed by our customers via our eXtend 2.0 control panel below:

http://www.heartinternet.co.uk/cgiscripts-r.shtml